Program Metrics
Why MTTD and MTTR mislead, the difference between coverage and capability, and a small set of measures that survive being reported quarterly.
Detection programmes are measured because they cost money, and the measures chosen tend to be the ones that are easy to compute rather than the ones that describe whether the programme works. That has a specific cost: teams optimise what is reported.
Why MTTD and MTTR mislead
Section titled “Why MTTD and MTTR mislead”Mean time to detect and mean time to respond are the default pair, and both are weaker than they look.
They are means over skewed distributions. Detection times are heavily long-tailed — most incidents found quickly, a few after months. The mean sits in a region where nothing actually happens, and one long incident moves it more than a quarter of good work. Report medians and percentiles, as with any skewed security distribution.
They only include incidents you detected. The undetected intrusion contributes nothing to MTTD. A programme that misses everything subtle has an excellent MTTD, computed over the loud incidents it caught. This is survivorship bias determining a headline number.
The clock start is ambiguous. Detection time from first malicious action, from first observable evidence, or from the alert firing? These differ by weeks, and the choice is rarely documented — which makes cross-period comparison unreliable.
They are improvable without improving. Narrow the definition of “incident” and both numbers get better.
None of that makes them useless. Tracked as distributions, with a documented clock and alongside a measure of what you missed, they are informative. Reported as two means on a slide, they are theatre.
Coverage versus capability
Section titled “Coverage versus capability”The distinction most programmes elide.
Coverage is a claim about existence: rules exist for these techniques. It is cheap to improve and easy to overstate — a rule that fires only where an agent is deployed, or has never been tested, still colours a Navigator cell green.
Capability is a claim about outcome: when this technique is executed here, we detect it, in time, and an analyst can act. It is expensive to establish, because it requires emulation, and it is the only one that predicts incident outcomes.
Report them separately, and never let coverage stand in for capability. The honest artefact has three states — untested, tested, validated by emulation — and the interesting number is the ratio between them.
Measures worth reporting
Section titled “Measures worth reporting”A small set, chosen because they resist gaming and describe the programme rather than its paperwork:
| Measure | What it tells you |
|---|---|
| Alert true-positive rate, per rule and overall | Whether the queue is workable at all |
| Validated coverage — techniques confirmed by emulation | Capability, not existence |
| Detection health — rules silent, drifting, or without owners | The decay you’re carrying |
| Time to answer “are we affected by X?” | Data accessibility, tested the way leadership tests it |
| Backlog age and intake source mix | Whether high-quality intake is reaching the backlog |
| Coverage gaps by log tier | What you structurally cannot see |
Two properties make this set work. Each maps to an action — a bad number tells you what to do. And several get worse when the programme is neglected, which is what makes them honest: a metric that only improves is a metric being managed rather than measured.
Reporting to different audiences
Section titled “Reporting to different audiences”The audience problem applies with force here.
Engineering wants per-rule health and backlog. Leadership wants trend and consequence: are we more capable than last quarter, where did the investment go, what remains uncovered and what would it cost. Boards want risk framing, not technique names.
Keep the measures stable across quarters. A dashboard whose metrics change every reporting cycle is measuring the reporting cycle. If a measure must be replaced, show both for a period rather than silently switching.
This is also where detection metrics meet GRC: continuous control monitoring and detection health are the same telemetry with different consumers, and producing the evidence once is cheaper than assembling it twice.
Team models, briefly
Section titled “Team models, briefly”Two shapes dominate. Embedded — detection engineers inside the SOC — gives tight feedback from analysts and tends toward reactive, ticket-driven work. Separate — a detection engineering function with its own backlog — protects engineering time and risks drifting from operational reality.
The functional difference is usually not the org chart but whether detection engineers are on the analyst rotation. Engineers who work the queue they create build different rules.
Where this connects
Section titled “Where this connects”The measurement discipline is statistics, and the presentation discipline is visualization — where traffic-light dashboards do their damage. Capability claims rest on testing and emulation. And the evidence overlaps with GRC continuous control monitoring closely enough that it should be generated once.